Inès in Rosa

Our shoes follow the Asian/European size guide. Kindly note that shoe sizes might differ depending on the shape of the feet. We highly recommend measuring your feet and referring to our size chart before placing an order to ensure the best possible fit.

To ensure its longevity and appearance, proper care and maintenance are advisable.

• Kindly avoid direct contact with any harmful liquid on the shoes
• Use a soft dry cloth to wipe off any dirt or debris on the shoes and dry it after before store it
• Avoid using harsh chemicals on the shoes
• Store the shoes in a cool, dry place, away from direct sunlight and heat sources

We DO NOT offer returns or refunds. Once the order is placed, all items are final.

Exchanges are only allowed in cases of wrong order delivery, based on the customer's actual order, and are subject to availability. We only accept full-priced items in their original packaging, unworn, and free from scratches, washing, damage, or alterations.

For more details, kindly refer to our Shipping & Exchange page.